Airlines Change Enterprise Underperforming Technical Team 
Rmukesh Gupta
APRIL 10, 2019
Suppose that the organisation has a history of not being able to come up with breakthrough innovations, cant suddenly develop them. Converting Strategy to behaviour: If the strategy development process results in a 10 slide powerpoint to explain the strategy, we can be sure that the execution of that strategy is going to be challenging.
mjvinnovation
JUNE 25, 2020
American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. Many problems with RPA stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Conclusion.
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mjvinnovation
NOVEMBER 22, 2019
RPA scenarios range from something as simple as generating an automatic response to an email to deploy thousands of bots , each programmed to automate jobs in an integrated enterprise management system (ERP), for example. Many RPA problems stem from poor management of expectations. Set expectations. Seek expert help.
Moves the Needle
JANUARY 30, 2019
Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Digital transformation is just as much about changing the company culture as it is about the technology.
Boxes and Arrows
APRIL 20, 2011
Untrained Training for enterprise applications is more often discussed then enacted. Applications that are not designed around the user’s workflow have to explain their conceptual model while they are being used: “where&# things are stored, how to make changes, who to send things to. Help S.T.U.P.I.D.
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