Understanding your customer doesn't mean giving them exactly what they ask for
Moves the Needle
MARCH 26, 2018
We call it the Customer Zoom tool, and it's designed to help you focus in on one of your specific customers. Unique traits brainstorm and select Unique behavior brainstorm and select Take a picture and write down your customer’s name Remember not to overthink it, just get started. Download it here and follow along.
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