How fintechs forced banks to rethink their user experience
mjvinnovation
JANUARY 4, 2021
The same goes for banks. Artificial intelligence, virtual currencies, Data Science, UX, UI, and open innovation have reshaped the financial services market. Fintechs were way ahead of the game in this aspect, and the idea that a digital bank isn’t as safe or reliable as a non-digital competitor is very quickly being swept away.
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