Leveraging Design Thinking for IT-Business Alignment in Prioritizing Mission-Critical Needs
Tullio Siragusa
JULY 10, 2023
IT teams, led by the CTO, are often more focused on the technical aspects, such as system stability and data security. For example, in a healthcare company aiming to improve its patient portal, the IT team might focus on the portal’s security and uptime, while the business team prioritizes ease-of-use and information accessibility.
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