Case Study Development Team Review Engagement Management 
Christensen Institute
OCTOBER 7, 2022
Don’t just assign a manager — build a web of support. While that might be sufficient for managing day-to-day work, research from the CERES Institute has shown that webs of supportive connections are critical to thriving. To start, invite more individuals to review an intern’s work.
Boxes and Arrows
MARCH 6, 2018
Some excerpts: Work with the development team to follow a user-centered design approach as you work collaboratively to brainstorm and design innovative solutions to complex problems. Work closely with team members to conduct user research, identify pain points, develop user profiles, and create task lists.
Boxes and Arrows
MAY 4, 2009
Consequently, one of the central tensions when managing a Wiki is between centralized control and anarchy. In particular, I am seeking insight from this case study into the “balance of power” tension. Management wisdom is required to maximize participation while keeping business objectives clearly in sight.
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