article thumbnail

12 Step Checklist for Amazing Human Centered Innovation Learning Loops

Inceodia

Wars are no longer fought over land but instead the spoils go to those with the most insights and data. I started my career as a software engineer in the ’90’s when waterfall was our go-to project method. Explore data from sales, service or product use. Get the HCI eBook. Capture the customer's job-to-be-done.

article thumbnail

Who is Your Organization’s Human Centered Innovator?

Inceodia

Do you have a place to go, a data source, to find out more information about your customer? I was deep in the heart of R&D, a lowly software engineer developing a 3D graphics product. He used their call center to amass “lean data” about their customer’s barriers to success. Get the eBook. Intro to HCI.

eBook 45