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Design Thinking for Collaboration: A COOs’ Guide to Cross-Functional Teams Innovation

Tullio Siragusa

Here are a few ways COOs can encourage cross-functional teams: Clearly define roles and responsibilities: Make sure that each team member knows their role and how it fits into the larger project. Provide training and resources: Provide team members with the training and resources they need to work effectively with others.

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Building the In-house Design Agency

Boxes and Arrows

I’ve made the mistake many times of assuming too much–assuming that help was wanted, or even needed; assuming that people understood the terms I used, like ‘deliverable’; assuming that everyone bought into the value of design in general, or on this specific project. Clients may come with projects that are about to launch.

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