Third Place and the Starbucks empire: the user experience at the heart of strategy
mjvinnovation
SEPTEMBER 4, 2020
Oldenburg saw these spaces shrink in the United States during the post-war decades, as residential areas – suburbs – became devoid of public meeting places, and lives became more competitive and private. Then customers started asking for places to sit and more food options. All this, of course, is achieved methodically.
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