Creating Innovation Connections as the Customer Advocate
DECEMBER 27, 2016
They did just that, and by 2011, e-books sales surpassed sales of print books. In fact, by April 2011, Amazon became the world’s largest e-book retailer. Bring the “voice of the customer” into the decision making and idea generation. On-site gatherings: Invite customers and prospects to your site to test new products, provide feedback on existing products, and for idea generation.