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yet2 Insights: The Future of Artificial Intelligence

Yet2

While the term “artificial intelligence” itself may be new, ever since humankind started building devices that could move on their own, we’ve imagined the facsimile of life. Artificial Intelligence also brings fresh areas to explore and innovate. Is it all hype? Deep Blue).

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The Detriments of a Command-and-Control Culture and the Power of Design Thinking

Tullio Siragusa

Result: Kodak’s failure to innovate and adapt to digital technology ultimately led to bankruptcy in 2012. This lack of trust leads to poor collaboration, hampers problem-solving, and ultimately affects the overall success of the company. Example: P&G used Design Thinking to redesign its Pampers product.

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50 what-if questions to reimagine the future

Board of Innovation

What if you were charged a fee for delivering a bad customer experience? What if artificial intelligence was dealing with new customers and claims? What if you were charged a fee for delivering a bad customer experience? What if artificial intelligence was dealing with new customers and claims?