Idea Crowdsourcing at MARTA: Encouraging Innovation in the Public Sector
Qmarkets
DECEMBER 16, 2022
The first of MARTA’s 254 brand new rail cars, inspired by feedback from nearly 4,000 riders who cast a staggering 34,000 votes, is expected to make its first journey in 2025. I’ve been here for about 3 years, working within the Department of Customer Experience and Strategy which looked at how we engage both our customers and employees.
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