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Challenges when innovating smart, connected devices

Jeffrey Phillips

I've been struck by the importance of two rapidly converging forces - digital transformation and new product innovation. As we've discussed, here and elsewhere, ad nauseam, there is increasing demand for new products and services, making stretching the capacity of tenuous innovation processes and teams.

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What Is Business Intelligence?

Collective Innovation

This can be backed up further with quantitative data from a CRM system in which customer issues and requests are organized so they can be useful in identifying problems and opportunities. Focus groups are also an important avenue to have an open conversation about new products, brand perception and advertising.

Survey 40
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How To Use Humans And Machines To Perfect Curation

helloFUTURE

was so successful (they did practically invent banner advertising and were successful enough to buy the company that invented text advertising, which was formerly known as GoTo.com and is now known as Overture) was that there was nothing like human curation of the web. Both had their flaws, but one of the reasons Yahoo!

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