Tullio Siragusa

NOVEMBER 6, 2023

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. We transitioned from B2B or B2C to P2P. But what drove this change?

Design Thinking 118

Design Thinking Design Meeting Artificial Inteligence 118

mjvinnovation

JULY 16, 2020

The truth is that given the volatility and uncertainty of the times we’re living in (and the fact that we are not psychic) no one really knows exactly how these B2B and B2C ecosystems will fare out. So then, how do we stay agile and relevant to our customers and consumers? But equally, innovation is critical for survival.

Change 52

Change Management Trends Design 52

Integrative Innovation

JANUARY 27, 2016

Accelerating dynamics and pace of disruption in most industries, in particular triggered by the pervasion of new technologies, lead to decreasing life times of existing business models. In particular for industrial products this, in turn, has been stimulated by maturing 3D printing technologies.

Underperforming Technical Team 40

Underperforming Technical Team Big Data Innovation Technical Review 40