Customer Co-Creation: A Deeper Path to Empathic Understanding
Legacy Innovation Group
APRIL 1, 2019
Each year businesses spend an aggregate of $40B on market research. But to make the process work, there are several important considerations that have to be taken into account, primarily around the specific steps to be used in a B2B versus B2C scenario. Customer Co-Creation: A Deeper Path to Empathic Understanding.
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