AI Meets Design Thinking: Crafting a People-Centric Business Future
Tullio Siragusa
NOVEMBER 6, 2023
We transitioned from B2B or B2C to P2P. We witnessed a business paradigm shift from B2B and B2C to P2P — people to people. The Shift to Personalization: As time evolved, the significance of catering to individual customer experiences came to light. But what drove this change?
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