Leveraging Design Thinking for IT-Business Alignment in Prioritizing Mission-Critical Needs
Tullio Siragusa
JULY 10, 2023
For instance, consider a hypothetical global bank launching a new online banking system. For example, in a healthcare company aiming to improve its patient portal, the IT team might focus on the portal’s security and uptime, while the business team prioritizes ease-of-use and information accessibility.
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