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The Hedgehogs' Dilemma

Mills-Scofield

My friend and colleague, Ian Gonsher , uses design thinking to solve the dilemma with applications for humans of all ages. I bet you can think of ways to make it apply to you – at work and elsewhere. The Hedgehog’s Dilemma is a metaphor for the problems we have developing relationships.

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An Innovation Lesson From The Rolling Stones

Innovation Excellence

GUEST POST from Robyn Bolton If you’re like most people, you’ve faced disappointment. Maybe the love of your life didn’t return your affection, you didn’t get into your dream college, or you were passed over for promotion. And sometimes, that hurt lingers for a long time. Until one day, something happens, and you […]

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3 Ways to View Your Innovation Basket

Innovation Excellence

(including one that makes Radical Innovation easy) GUEST POST from Robyn Bolton You are a rolling stone, and that means you gather no moss!

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Why You Should Care About Service Design

Innovation Excellence

That’s precisely the power and impact of Service Design and service blueprints. GUEST POST from Robyn Bolton What if a tool had the power to delight your customers, cut your costs, increase your bottom line, and maybe double your stock price? You’d use it, right? Yet very few people, especially in the US, know, understand, […]

Design 89
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Leaders Avoid Doing This One Thing

Innovation Excellence

You must DO many things, including build relationships, communicate clearly, constantly learn, create accountability, develop people, inspire hope and trust, provide stability, and think critically. GUEST POST from Robyn Bolton Being a leader isn’t easy.