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The only two measures that matter

David Marks

This could be due to a favorable set of regulations, processes, brand, network and technologies or any combination thereof. Some companies enjoy a monopolistic position due to (historical) regulations. Company B, a Fintech, might attract some consumers due to better features and even lower prices for some products.

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Designing for Harmony

Boxes and Arrows

In a flash of insight, he realized that software could replace pencil-and-paper accounting for everyone. They had users try their new software, Quicken, while they ran a stopwatch. Then they’d tweak the software and retest until processes that took an hour were reduced to a quarter of that.

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