User experience: ROI and methods to measure your investment in UX
mjvinnovation
JANUARY 6, 2021
But let’s say you are a little more pragmatic – or you need to justify UX changes to higher-ups in your organization. The figures take into account a period of 10 years (2003-2013). Not to mention the improvement in productivity and the reduction of rework costs, especially in the development process.
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