User experience: ROI and methods to measure your investment in UX
mjvinnovation
JANUARY 6, 2021
Even in the face of this reality, it still takes a good deal of convincing to make all the stakeholders of a company understand the impacts of UX projects. The figures take into account a period of 10 years (2003-2013). In the book Why Software Fails, there is also information that gives us the cost-effective impact of investing in UX.
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