Remove 2012 Remove Design Remove Healthcare Remove Internet of things
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Smart Service Canvas

ITONICS

The rapid growth of smart devices pushes the development of smart services in various industries, such as healthcare, education, information and communication technology (ICT), mechanical engineering, automotive, and logistics. Service design thinking methods are useful tools to design a service from a customer’s point of view.

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The enemy is already within. The flood gates are open. Can GE recover?

Paul Hobcraft

GE made a $4 billion bet on connecting industrial equipment via the Internet of Things (IoT) and analytical software with a suite of products called the “ Predix Cloud ”. The other parts of GE, especially healthcare and aviation could not bail them out. In reality, its free cash flow can’t pay its obligations.

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50 what-if questions to reimagine the future

Board of Innovation

Airbnb and Ryanair originally designed a service with only B2C customers in mind. Can you design services where no humans are involved? The internet created a parallel, ubiquitous digital world, accessible from everywhere at a very low cost. But why buy a service if you could start small and design it yourself?