Daniel Burrus

MAY 8, 2019

In July 2016, Southwest Airlines canceled 2,300 flights when a router failed, delaying hundreds of thousands of passengers. In November 2015, Orly Airport in Paris was forced to ground planes for several hours when the airport’s weather data management system crashed. The same issue grounded 451 Delta Air Lines flights weeks later.

Technology 55

Technology Trends System Data 55

Daniel Burrus

FEBRUARY 1, 2018

AO Innovation Leadership Starter Pack–Get Yours Today via Amazon. In 2015, United Airlines had to ground a number of flights as a result of computer glitches. Problem Skipping is just one unique mindset you can learn through the Anticipatory Organization Learning system at www.AnticipatoryOrganization.com.

How To 49

How To Technical Review Leadership Technology 49

Legacy Innovation Group

APRIL 1, 2019

Apr 04, 2015 | Anthony Mills. Well–conceived, well–designed, and well–delivered customer experiences are the core foundation for achieving the sort of marketplace leadership that has become the hallmark of companies like Amazon, Apple, Disney, Southwest Airlines, and Zappos.

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Company Design Design Thinking Engagement 40