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How to Skip Your Biggest Problem (And Still See Results)

Daniel Burrus

In 2015, United Airlines had to ground a number of flights as a result of computer glitches. No, it was actually the underlying technology and, from there, the possibility that a skilled hacker would be able to break through and paralyze a large portion of its fleet. Chemotherapy Side Effects?

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The answer is: 10 years to change a culture

Jeffrey Phillips

The original culture: safety Think about it - airlines and airplanes are only viable if the flying public thinks they are safe. My sense is that the first die was cast in the early 2000s, as the market began to favor high tech firms over manufacturing firms, and Boeing was at risk of being thought of as out of fashion.

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