Qmarkets
JUNE 1, 2017
Bornhofen is a practitioner-scholar who has a passion for helping organizations adopt change, act on new ideas, and grow through innovation. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.
Daniel Burrus
JULY 17, 2019
For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. The first thing to understand about legacy thinking is that it isn’t necessarily all bad. Get Your Copy Today!
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Qmarkets
JULY 8, 2017
Bornhofen is a practitioner-scholar who has a passion for helping organizations adopt change, act on new ideas, and grow through innovation. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.
hackerearth
AUGUST 10, 2017
The team calls itself a curiosity driven research group at Stanford, trying to invent novel technologies with clinical applications with a current focus on resource-poor settings. Amazing, cost-effective and extremely useful innovations come out from this frugal science advocate’s lab. Have you heard of the “Prakash Lab”?
Moves the Needle
JANUARY 30, 2019
Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Successful companies look to acquisition, outsourcing, co-development, or a combination of these options.
mjvinnovation
JUNE 25, 2020
American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. Many problems with RPA stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Conclusion.
mjvinnovation
NOVEMBER 22, 2019
Many RPA problems stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Firms that can develop business cases, calculate possible cost optimization and ROI, measure progress against these goals, and other tasks. .
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