Remove B2C Remove Design Thinking Remove Innovation Remove Social Innovation
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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. We transitioned from B2B or B2C to P2P. But what drove this change?

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Orchestrating Design Thinking and AI for a People-Centric Business Future

Tullio Siragusa

Orchestrating Design Thinking and AI for a People-Centric Business Future The tapestry of business evolution tells a remarkable story. It’s a shift from business-to-business (B2B) and business-to-consumer (B2C) models to a more human-centric model: People-to-People (P2P). market with sustainable energy products.

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Key Issues in Innovation Management – Revisited – Part 2

Tim Kastelle

In part 1 of this post , Ralph revisited key innovation issues that were already addressed by us three years ago. It turns out more essential than ever for corporations to find ways how they can balance their innovation portfolio and to evaluate which structures, strategies and resources they have to put in place.

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Authentic Leaders Humbly Serve Others

Tullio Siragusa

To succeed in the new environment of tomorrow, the organization itself must undergo a significant and radical change from the traditional B2B, or B2C, or B2B2C, to become a people-to-people business. By focusing on people, companies can outcompete and outperform everyone. To serve people you must know and own why you exist.