Thu.Apr 27, 2023

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Innovation Basics: 5 key benefits of Crowdsourcing in Innovation

Wazoku

Changing the world, one idea at a time has to start somewhere. Even the organizations that regularly bring about revolutionary change had to take a first step on their journey. In the Innovation Basics series, we focus exclusively on what that first step could look like for newcomers to the innovation world. Follow this guidance to achieve faster, better innovation.

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How can K-12 leaders correctly diagnose what needs to be changed in their schools? And why does it matter?

Christensen Institute

If you’re reading this post, there’s a good chance you’re in the business of “organizational change.” Those words may not be the words you use to describe what you do. But a major body of work happening in K–12 education today boils down to organizational change. Are you a proponent of high-quality curriculum? High-dosage tutoring? Blended learning?

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Leading a Midsize Business Through Change

Harvard Business Review

Senior leaders can take in valuable employee input while maintaining decision-making authority.

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Customer Service is a Team Sport

Innovation Excellence

GUEST POST from Shep Hyken The other day I was having breakfast with 11 of my friends. The server came over, introduced herself, and said, “I’ll be taking care of you.” She took our orders, and a few minutes later, a different server dropped off three of our meals.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Managers Can Make Feedback a Team Habit

Harvard Business Review

Strategies to help people share fearlessly — and frequently.

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Reducing Carbon Footprint and Energy Costs in Refining Operations with Energy Management Analytics

Acuvate

The hot topics of climate change and global warming have made the world sweat, necessitating swift intervention from the industry and policy-makers alike. With earth feeling the heat, businesses are turning their attention to eco-friendly operations on a large scale. Trimming down carbon footprints and energy expenses in refining processes is vital not just for the planet but also for companies’ survival.

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Is Customer Loyalty Dead?

Faisal Hoque

The world has evolved dramatically over the past several years. So have the dynamics of customer loyalty.

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Are Super-Apps Coming to the U.S. Market?

Harvard Business Review

Something super-ish is more likely than a true WeChat equivalent.

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Why Proactive Change Management is the Right Approach to Transformation (Part 1)

Planview

You know the saying: The only constant is change. It’s true in business — it’s certainly true in life — and it’s why proactive change management matters. Consider this statistic from Gartner: “The typical organization today has undertaken five major firmwide changes in the past three years — and nearly 75% expect to multiply the types of major change initiatives they will undertake in the next three years.

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Equity Bank CEO James Mwangi: Transforming Lives with Access to Credit

Harvard Business Review

Can we really have both purpose and profit in a firm?

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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Video Quick Take: Deloitte’s Mike Bechtel on Opening up to AI - SPONSOR CONTENT FROM DELOITTE

Harvard Business Review

Sponsor content from Deloitte.

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