Jeffrey Phillips

MAY 25, 2023

All good stories need a protagonist and an antagonist, the "good' character and the not so good character to develop tension. Eventually, in any story, the tension is resolved - the protagonist wins (in the happy ending stories) or the antagonist changes sided, or the antagonist wins (unhappy resolution). Every story with any meaning or tension has these two opposing forces.

Innovation 283

Innovation Underperforming Technical Team Project Change 283

CorporateIntel

MAY 25, 2023

I recently enjoyed the privilege of participating in a small group online discussion with Frederick W, Smith , the founder and longtime CEO of Federal Express. Imagine being at the helm of a global disruptor like FedEx for an uncanny five decades. Think someone like that might have a few things to say about the life and times of business, society, and learning?

Artificial Inteligence 110

Artificial Inteligence Leadership Innovation Technology 110

Innovation Excellence

MAY 25, 2023

GUEST POST from Shep Hyken You’ve probably experienced this. No matter how hard you try to please some customers, they aren’t happy. It’s frustrating, but at the same time, it’s reality. And speaking of reality, no matter how good you are at creating an amazing customer experience, it is the customer’s perception that counts.

Marketing 75

Marketing 75

Kainexus

MAY 25, 2023

Companies constantly seek ways to improve process efficiency and reduce waste in today's rapidly changing business landscape. One approach that has gained widespread popularity is Lean Business Process Management.

LEAN 69

LEAN Management Software Change 69

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Project

Harvard Business Review

MAY 25, 2023

How to overcome the limitations of our self-serving biases.

Strategy 107

Strategy Strategy How To Management 107

Innovation Excellence

MAY 25, 2023

I recently had the opportunity to sit down with Shannon Phillips and Tristan Ham of the What’s Next? Podcast, about altering your mindset to become future-focused and the impact this can have on your business. We had the opportunity to discuss the links between curiosity, imagination and creativity.

Creativity 64

Creativity How To Change 64

Acuvate

MAY 25, 2023

Current businesses and technologies go hand in hand. And as businesses continue to evolve and adapt to the digital age, the demand for efficient and streamlined processes has turned out to be greater than ever. Robotic Process Automation (RPA) has emerged as a game-changing technology, revolutionizing the way organizations automate their workflows. 83% of IT leaders believe workflow automation is highly required for a digital transformation.

Technical Review 52

Technical Review Trends Artificial Inteligence Technology 52

Planview

MAY 25, 2023

We are excited to announce that Planview has been recognized as a Leader in the April 2023 Gartner® Magic Quadrant for Strategic Portfolio Management for the second consecutive year. Planview was named a leader based on its Completeness of Vision and Ability to Execute. Planview is also recognized in the companion research, the April 2023 Gartner® Critical Capabilities for Strategic Portfolio Management and is ranked the highest in all three use cases for Strategic Portfolio Management.

Management 52

Management Agile Disruption Strategy 52

Acuvate

MAY 25, 2023

With the consistent boom in industrial growth, businesses across the globe witness the need to embrace digital transformation. The need for advanced artificial intelligence (AI) solutions such as enterprise generative AI has become increasingly evident and indispensable. Generative AI refers to a branch of AI that can create new content such as images, text, and music without the need for manual processes or human intervention.

Development Team Review 52

Development Team Review How To Artificial Inteligence Creativity 52

Harvard Business Review

MAY 25, 2023

Conversations with experts about the imminent tradeoffs facing senior leaders.

Strategy 81

Strategy Strategy Change Artificial Inteligence 81

Speaker: Dr. Greg Loughnane and Chris Alexiuk

Technology professionals developing generative AI applications are finding that there are big leaps from POCs and MVPs to production-ready applications. They're often developing using prompting, Retrieval Augmented Generation (RAG), and fine-tuning (up to and including Reinforcement Learning with Human Feedback (RLHF)), typically in that order. However, during development – and even more so once deployed to production – best practices for operating and improving generative AI applications are le

Tools

Harvard Business Review

MAY 25, 2023

Strategies for reversing and preventing this lesser-known aspect of burnout.

Strategy 78

Strategy Strategy 78

Harvard Business Review

MAY 25, 2023

How might AI breakthroughs change the larger systems we operate within?

System 53

System Change Artificial Inteligence Innovation 53