Jeffrey Phillips

MAY 25, 2023

All good stories need a protagonist and an antagonist, the "good' character and the not so good character to develop tension. Eventually, in any story, the tension is resolved - the protagonist wins (in the happy ending stories) or the antagonist changes sided, or the antagonist wins (unhappy resolution). Every story with any meaning or tension has these two opposing forces.

Innovation 283

Innovation Project Change Meeting 283

CorporateIntel

MAY 25, 2023

I recently enjoyed the privilege of participating in a small group online discussion with Frederick W, Smith , the founder and longtime CEO of Federal Express. Imagine being at the helm of a global disruptor like FedEx for an uncanny five decades. Think someone like that might have a few things to say about the life and times of business, society, and learning?

Leadership 111

Leadership Innovation System Technology 111

Harvard Business Review

MAY 25, 2023

How to overcome the limitations of our self-serving biases.

Strategy 137

Strategy Strategy How To Management 137

Innovation Excellence

MAY 25, 2023

GUEST POST from Shep Hyken You’ve probably experienced this. No matter how hard you try to please some customers, they aren’t happy. It’s frustrating, but at the same time, it’s reality. And speaking of reality, no matter how good you are at creating an amazing customer experience, it is the customer’s perception that counts.

Marketing 73

Marketing 73

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Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c

Case Study

Harvard Business Review

MAY 25, 2023

It’s critical to schedule time for simulated exercises and “scrimmages.

Training 107

Training Exercises Management 107

Kainexus

MAY 25, 2023

Companies constantly seek ways to improve process efficiency and reduce waste in today's rapidly changing business landscape. One approach that has gained widespread popularity is Lean Business Process Management.

LEAN 69

LEAN Management Software Change 69

Innovation Excellence

MAY 25, 2023

I recently had the opportunity to sit down with Shannon Phillips and Tristan Ham of the What’s Next? Podcast, about altering your mindset to become future-focused and the impact this can have on your business. We had the opportunity to discuss the links between curiosity, imagination and creativity.

Creativity 62

Creativity How To Change 62

Harvard Business Review

MAY 25, 2023

Strategies for reversing and preventing this lesser-known aspect of burnout.

Strategy 94

Strategy Strategy 94

Acuvate

MAY 25, 2023

With the consistent boom in industrial growth, businesses across the globe witness the need to embrace digital transformation. The need for advanced artificial intelligence (AI) solutions such as enterprise generative AI has become increasingly evident and indispensable. Generative AI refers to a branch of AI that can create new content such as images, text, and music without the need for manual processes or human intervention.

How To 52

How To Creativity Training Data 52

Planview

MAY 25, 2023

We are excited to announce that Planview has been recognized as a Leader in the April 2023 Gartner® Magic Quadrant for Strategic Portfolio Management for the second consecutive year. Planview was named a leader based on its Completeness of Vision and Ability to Execute. Planview is also recognized in the companion research, the April 2023 Gartner® Critical Capabilities for Strategic Portfolio Management and is ranked the highest in all three use cases for Strategic Portfolio Management.

Management 52

Management Agile Disruption Strategy 52

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

Technology

Harvard Business Review

MAY 25, 2023

How might AI breakthroughs change the larger systems we operate within?

System 59

System Change Innovation Learning 59