article thumbnail

How to Turn your Employee Engagement Problem into a Continuous Improvement Solution

Qmarkets

– where levels are the highest in the world – the rate for engagement has been stuck at around 30% for nearly a decade, growing from 29% in 2011 to 31% in 2017. This is because one of the most significant factors in this challenge is, of course, the role of the individual in the company. In Canada and the U.S.

article thumbnail

How to Overcome Employee Engagement Barriers With a Continuous Improvement Program

Qmarkets

– where levels are the highest in the world – the rate for engagement has been stuck at around 30% for nearly a decade, growing from 29% in 2011 to 31% in 2017. This is because one of the most significant factors in this challenge is, of course, the role of the individual in the company. In Canada and the U.S.

article thumbnail

Case Study: How to Build a Digital User Experience Monitoring System

Boxes and Arrows

These dashboards are accessible by stakeholders across our organization and are displayed in our offices as well (see Figure 1 for a dashboard with demo data). Figure 1: Dashboard displayed on an office wall (demo data). (Of Sauro, J (2011). The standard SUS requires users to rate their level of agreement on 10 statements.