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The characteristics of data-driven business model development and how to succeed

The BMI Lab Blog

Tip: It is important that the company obtains external technical expertise as early as possible to increase flexibility and build up know-how internally. Tip: A partner should be consulted to assess whether the envisaged value proposition is technically feasible and to ensure that data protection regulations are respected.

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Case Study: How to Build a Digital User Experience Monitoring System

Boxes and Arrows

This system complements our existing traditional UX research initiatives (such as interviewing, surveying, usability evaluations, and reviewing telemetry data) with an actionable stream of high quality user experience data collected with very little ongoing effort from our team. Figure 1: Dashboard displayed on an office wall (demo data). (Of