Agile B2C Design Thinking Leadership 
Tullio Siragusa
NOVEMBER 6, 2023
AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. We transitioned from B2B or B2C to P2P. But what drove this change?
Tullio Siragusa
MAY 2, 2022
They are secure in their own leadership, so they can promote and equip others for success. A great leader must also be diligent in obtaining the most accurate feedback on their leadership style and development. Servant leaders share power with others and serving the needs of others is their highest priority.
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Moves the Needle
MAY 12, 2016
To start, they need to be closer to their customers, be more agile, act bolder. Form a monthly meetup (like a happy hour) for all employees interested in design thinking and lean startup ideas. ” To go one layer deeper, we hear these on a regular basis: This doesn’t work in b2c. Eric Ries came from b2c.).
mjvinnovation
JULY 16, 2020
The truth is that given the volatility and uncertainty of the times we’re living in (and the fact that we are not psychic) no one really knows exactly how these B2B and B2C ecosystems will fare out. So then, how do we stay agile and relevant to our customers and consumers? But equally, innovation is critical for survival.
Integrative Innovation
JANUARY 27, 2016
Leadership through vision and influence, rather than command and control, is required. It requires a more deliberated approach, such as the lean startup process, design thinking or a combination thereof. Interactions are complex and unpredictable. Network effects, inducing strong monopoly tendencies.
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