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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The agent knows just how to console them — that’s the future we can build.

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Transforming Your Business with Bottom-Up Management: The Design Thinking Way

Tullio Siragusa

Implementation Strategies True to Design Thinking principles create a culture of inclusivity where every voice is valued, mirroring the Design Thinking ethos of valuing diverse viewpoints. Here, we look at how Design Thinking’s user-centered approach and agile methodologies can make an organization more responsive and agile.

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Creating Urgency: A Key to Success in Sales

Tullio Siragusa

By establishing clear timelines and demonstrating eagerness to meet the client’s needs, salespeople can keep the momentum going, avoiding unnecessary delays that might cause the client to reconsider. Being able to react quickly to changes in the market or customer needs ensures that opportunities are not lost to more agile competitors.

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Episode 19 – Part 2: The ROI of Learning

IM Insights

05:23] Peter’s Background Peter’s background as a software engineer. About the Guests Meet Peter LePiane , the accomplished management consultant with a track record of helping organizations transform how they validate and launch products and services. Understanding human behavior is therefore crucial.

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A Day in the Life of a Planview Software Development Engineer Test Manager

Planview

For this month’s blog spotlight , we are going to travel to Bangalore and follow Geetika to spend a day in the life of a Software Development Engineer Test manager. Here is what Geetika had to say: Explain your role as a Software Development Engineer Test Manager and a few of your responsibilities.

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Setting the North Star: Crafting Tech Success through Transparency and OKRs

Tullio Siragusa

Agile Methodology and Transparency The OKR system naturally aligns with agile methodology, a business approach characterized by iterative, incremental work cadences known as sprints. In this context, agility is not merely relegated to tech development but permeates the entire business.

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Embracing the Future: Fractional Executives and Generative AI

Tullio Siragusa

Automating Routine Tasks From scheduling meetings to generating reports, many administrative tasks can be automated using AI tools. Predictive models can also suggest corrective actions, minimizing delays and maximizing the chances of meeting objectives.