Remove B2C Remove Banking Remove Internet of things Remove Underperforming Technical Team
article thumbnail

50 what-if questions to reimagine the future

Board of Innovation

What if you turned from B2C to B2B (or viceversa)? What if you were charged a fee for delivering a bad customer experience? What if you owned your own bank? What if you turned from B2C to B2B (or viceversa)? Airbnb and Ryanair originally designed a service with only B2C customers in mind. Faster replies are free.