Tullio Siragusa

NOVEMBER 6, 2023

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. We transitioned from B2B or B2C to P2P. But what drove this change?

Design Thinking 118

Design Thinking Design Meeting Artificial Inteligence 118

Tullio Siragusa

JUNE 5, 2023

Orchestrating Design Thinking and AI for a People-Centric Business Future The tapestry of business evolution tells a remarkable story. It’s a shift from business-to-business (B2B) and business-to-consumer (B2C) models to a more human-centric model: People-to-People (P2P). market with sustainable energy products.

Design Thinking 117

Design Thinking Design Artificial Inteligence Generative AI 117

Tim Kastelle

MARCH 13, 2016

BCG comments: (…) it appears that even within the technology sector, many companies are not getting the message; on average, only about a third of executives project big data and mobile will have a significant impact on innovation in their industries over the next three to five years.

Innovation Management 100

Innovation Management Management Underperforming Technical Team Big Data 100

mjvinnovation

JULY 16, 2020

The truth is that given the volatility and uncertainty of the times we’re living in (and the fact that we are not psychic) no one really knows exactly how these B2B and B2C ecosystems will fare out. But does the lack of physical presence create barriers to how much data we are able to collect, to feedback to the business?

Change 52

Change Management Trends Design 52

Innovation 360 Group

SEPTEMBER 6, 2015

New customer mind-set, power of influencing other buyers’ opinion and higher expectations , easily communicated through social medias or other channels (TripAdvisor or Booking.com and their respective customer reviews are perfect examples of this revolution in B2C activities).

Creativity 45

Creativity Technical Review Competition Software Review 45

Integrative Innovation

JANUARY 27, 2016

It requires a more deliberated approach, such as the lean startup process, design thinking or a combination thereof. Indeed, BCG research shows that big data leaders generate 12 percent higher revenues than those who do not experiment with big data. Even fewer are actually investing in them. (…).

Underperforming Technical Team 40

Underperforming Technical Team Big Data Innovation Technical Review 40

Innovation 360

JUNE 26, 2016

To find a signal in all that noise, B2B companies have joined forces with B2C to form a new business model: B2B2C. Think of the B2B2C business model as a form of cooperative competition where the end-user experience is the primary concern and data sharing generates original market intelligence. Letting Go of the Past.

Case Study 45

Case Study Analysis Design Thinking Innovation 45