The BMI Lab Blog
JULY 28, 2022
Learnings from sports competitions Competition in business is similar to sports competitions – there are winners and losers. This is demonstrated by the various success stories in the B2C and B2B market (beyond the above mentioned success stories click here to view more case studies about successful business model innovations).
Paul Hobcraft
SEPTEMBER 14, 2018
Technology is radically altering our need for innovation. We see increasingly innovation is feeding off the “ digital response rate ” Connecting technology and innovation is altering how we should re-access organizations ability to build out. I got a lot out of that mapping that is continuing to take my thinking out.
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Planview
FEBRUARY 22, 2017
the estimated cost of customers switching due to poor service is $1.6 It doesn’t matter if you’re B2B or B2C, people talk. With the advances in technology we have at our disposal today, customers expect speedy response times from companies. In the U.S., Source: Accenture. And when they talk, others listen. Probably not.
Planview
FEBRUARY 22, 2017
the estimated cost of customers switching due to poor service is $1.6 It doesn’t matter if you’re B2B or B2C, people talk. With the advances in technology we have at our disposal today, customers expect speedy response times from companies. In the U.S., Source: Accenture. And when they talk, others listen. Probably not.
Innovation 360 Group
SEPTEMBER 6, 2015
New customer mind-set, power of influencing other buyers’ opinion and higher expectations , easily communicated through social medias or other channels (TripAdvisor or Booking.com and their respective customer reviews are perfect examples of this revolution in B2C activities). So why not learning from them?
Tim Kastelle
MARCH 13, 2016
On top of this, from an incumbents’ point of view, there are legitimate reasons for rejecting a new technology. But incumbents would be willing to make changes if a new technology proves to be truly disruptive and the long-term benefits are worth it. Digital Transformation. Even fewer are actually investing in them. (…).
Board of Innovation
JUNE 5, 2022
50 what-if questions to reimagine the future We have handpicked a selection of trends & shifts in technology to help you come up with more relevant business ideas. What if you turned from B2C to B2B (or viceversa)? What if you turned from B2C to B2B (or viceversa)? What if you only had voice to interact with users?
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