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Banking Transformation: Insights from Lloyds and Santander UK

Planview

With the holiday season in full swing and a global recession predicted sometime in the new year, banks remain committed to investing in modernized technology through digital banking transformation efforts vs. traditional cost-cutting routes. “Retail banking customers are expecting more from their banks.

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Top 5 Digital transformation use cases for the BFSI industry

Acuvate

“Digital banking,” “super apps,” “hyper-personalization,” “customer experience,” and “agility” — are the terms redefining the BFSI industry today. Additionally, even though banks invest large sums of money in contact centers for handling inbound customer queries, a majority of these calls are generic and repetitive.

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Overwhelmed, underwhelmed at the Web Summit, Lisbon

Paul Hobcraft

The good news I have just found out is the Web Summit has launched a $50 million VC fund baptized Amaranthine , the Financial Times reported. It has the chance to mingle, seek out tech founders, investors, prime ministers, magazine editors, heads of global banks and multiple startups all under one roof. Yet it is a little scary.

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How China Creates the Strongest Innovation System

The BMI Lab Blog

Massive investments, a huge market and the hiring of worldwide talent has boosted the Chinese innovative ecosystem. For instance, in Q3 2017, Tencent, the Chinese Internet company that developed WeChat and QQ, overran Facebook in terms of market value. China is no longer just the home of copycats. But how was this possible?

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