Case Study: How to Build a Digital User Experience Monitoring System
Boxes and Arrows
FEBRUARY 20, 2018
This system complements our existing traditional UX research initiatives (such as interviewing, surveying, usability evaluations, and reviewing telemetry data) with an actionable stream of high quality user experience data collected with very little ongoing effort from our team. Figure 1: Dashboard displayed on an office wall (demo data). (Of
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