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From Consumer to Collaborator: A Look at Open Innovation

IdeaScale

A good example of this is open betas for software, where the general public can download the latest version of an upcoming operating system or another tool with the understanding that it may not be stable and that they’ll need to disclose any bugs or issues they find. That can drive even closed innovation processes in powerful ways.

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Customer Experience Strategy – Brand Expectations and Experience

BrainZooming

One of the questions related to how brands can set themselves apart through a customer experience strategy and outstanding customer engagement. Shifting the focus to ongoing customer engagement, however, necessitated a different look than the one we’ve used for years in designing events. Innovation Strategy to Grow Your Business?

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Day-Of Hackathon Blocking, Tackling & Facilitation

Your Ideas are Terrible

In this post, we focus on day-of activities and event facilitation strategies. Download our Hackathon Run of Show Template. In addition to making random announcements and keeping the event on schedule, the facilitator has two primary moments stage: The initial kickoff on day 1 and the start of the demos on day 2.

Design 48
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4 Challenges Facing Embedded Services Organizations & How to Solve Them

Planview

A core part of this focus and commitment is serving ESOs as they work to streamline their product and customer strategy and adapt to meet the varying needs of their customers. As a result, ESOs must find ways to succeed in an ecosystem where they serve rather than drive corporate strategy.

How To 72
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Managed Services vs Professional Services: Explained

Planview

Professional services , unlike managed services, are typically offered on-demand or project based, offering a wide range of services including digital transformation, business strategy, management consulting, data architecture & visualization, UX/UI design and more.

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5 top tips for choosing an online crowdsourcing platform

100%Open

What do you want in the way of downloadable info from your community? Imagine how you’d like your project to proceed before that demo meeting and ask if your plan is possible with the platform you are looking at. Do you need to create sub-sections of people within your community? Will moderators be alerted to disreputable content?

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Tying in Augmented Reality and Virtual Reality to Your Brand’s Digital Presence

Boxes and Arrows

Although we are now relatively more familiar with augmented reality (AR) and virtual reality (VR), it is still quite a challenge to understand how to design effective brand experiences with them. As a UX designer and creator of storyworlds , I’ve worked extensively with designing immersive experiences.

Design 63