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Make the Commercial First

Boxes and Arrows

Way before starting to code, discover the true value of the idea using tools you probably already have. “Design the box first” is a classic design exercise to use constraints to discover the unique value proposition. Why this matters to designers. Designers have a unique skill set.

Video 57
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Flowmaps and Frag-Grenades, Part 2

Boxes and Arrows

I worked on the IA, navigation and screens for the game shell; the social design for the game for systems such as the party system, matchmaking systems and sharing systems; on rewards systems such as the stats, medals and experience ratings; and also on how that user experience extended to the web through Bungie.net.

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Case Study: How to Build a Digital User Experience Monitoring System

Boxes and Arrows

Most software user experience and product management teams have similar questions: How do users feel about our products? First, here’s some context on our company: Qualtrics is the leader in experience management software and offers the Qualtrics Experience Management Platform. How is our product experience changing over time?