How a Financial Services Provider Used VSM to Increase Delivery Efficiency
Planview
NOVEMBER 29, 2023
The rapid transition from a baby boomer clientele to a younger, more tech-savvy generation necessitated a rethink in how they delivered value. However, leadership wanted a more impactful demonstration of visibility to justify a full-scale commitment to VSM. It was against this backdrop that the company decided to pilot VSM.
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