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Why You Should Care About Service Design

Innovation Excellence

That’s precisely the power and impact of Service Design and service blueprints. GUEST POST from Robyn Bolton What if a tool had the power to delight your customers, cut your costs, increase your bottom line, and maybe double your stock price? You’d use it, right? Yet very few people, especially in the US, know, understand, […]

Design 90
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Intrapreneurs

eZassi

Nurturing an intrapreneur to come up with your next generation product involves creating an environment that encourages innovation, providing support and resources, and fostering a culture of entrepreneurship within your organization.

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An Innovation Lesson From The Rolling Stones

Innovation Excellence

GUEST POST from Robyn Bolton If you’re like most people, you’ve faced disappointment. Maybe the love of your life didn’t return your affection, you didn’t get into your dream college, or you were passed over for promotion. And sometimes, that hurt lingers for a long time. Until one day, something happens, and you […]

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3 Ways to View Your Innovation Basket

Innovation Excellence

(including one that makes Radical Innovation easy) GUEST POST from Robyn Bolton You are a rolling stone, and that means you gather no moss!

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Leaders Avoid Doing This One Thing

Innovation Excellence

GUEST POST from Robyn Bolton Being a leader isn’t easy. You must BE accountable, compassionate, confident, curious, empathetic, focused, service-driven, and many other things.

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Public Sector Innovation: moving innovation from the margins to mainstream

Innovation Excellence

UNDP remains one of the few UN agencies that supports governments in setting up Public Sector Innovation Labs to experiment with new approaches to policy-making and that advises government partners on designing Open Innovation Prize Challenges.