Thu.Jun 01, 2023

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Objects in the mirror are closer than they appear

Jeffrey Phillips

I'm constantly struck by how much faith businesses put in numbers, especially numbers about the past. All businesses want to be "data driven" and the volume of reporting that occurs at the end of a week, month, quarter or year is astounding. Of course, we want to know if we made our numbers, or how key metrics compare to metrics from other months or quarters.

Data 100
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Breaking Rules to Delight Customers

Innovation Excellence

GUEST POST from Shep Hyken There is a massive benefit to empowering employees to “break the rules” for their customers.

Company 98
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6 Solutions for Overcoming Continuous Improvement Challenges | KaiNexus

Kainexus

For organizations of all types, continuous improvement is vital for building a culture of innovation, remaining competitive, ensuring employee engagement, and meeting evolving customer needs to exceed expectations. However, organizations often encounter challenges when implementing and sustaining continuous improvement programs. Addressing these challenges requires leadership commitment, employee engagement, effective communication, proper resource allocation, and a systematic approach to change

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Why We Must Reimagine Education in the Age of Technology

Entrepreneur - Innovation

How we can create a more educated, innovative and inclusive society by reassessing our traditional notions of education in the age of technology.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Top 10 Human-Centered Change & Innovation Articles of May 2023

Innovation Excellence

Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?

Change 75
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3 Ways Entrepreneurs Can Help Make Healthcare More Accessible to Everyone

Entrepreneur - Innovation

As a dental entrepreneur, I've spent my career working to make oral healthcare more accessible to all. Here's what I've learned.

More Trending

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The Biggest Challenges in Foresight (and How to Solve Them) | ITONICS

ITONICS

If you are searching for ways to optimize your foresight activities, we got you covered! We will discuss the three biggest pain points in conducting foresight activities successfully and efficiently: information overload, information silos, and the decision dilemma. Each of these challenges speaks to the complexity of moving from data to decisions—with speed and confidence.

How To 28
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How to Keep Cyberattacks from Tanking Your Balance Sheet

Harvard Business Review

The threat of cyberattacks — and potential impact on corporate balance sheets — is only expected to grow. Technological advances in areas such as generative AI and automation have strengthened threat actors, leading to new and evolving threats. Against this backdrop, it becomes increasingly crucial for corporate boards to align their organizations’ cyber-risk management with their business needs.

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When Blind Hiring Advances DEI — and When It Doesn’t

Harvard Business Review

As a decision-making strategy, “blind hiring” involves blocking evaluators from receiving potentially biasing information about a job candidate until after an evaluation of their application materials are complete. Most famously, the tactic was used to boost the hiring of women in orchestras by having people audition from behind a screen that concealed their gender.

Study 22
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CEOs Are Predicting a Mild Recession in the U.S.

Harvard Business Review

A recent survey of CEOs suggests that most expect a recession in the U.S. but that it will be “short and shallow.” For that reason, many aren’t anticipating layoffs and some are even still hiring. It points toward a continuation of the current tight labor market, even as the economy cools in response to the Federal Reserve’s interest rate hikes and the ongoing banking turmoil.

Survey 20
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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Why Every Modern Enterprise Organization Needs Insight-Driven Marketing - SPONSOR CONTENT FROM MELTWATER

Harvard Business Review

Sponsor content from MELTWATER.

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Today’s Cyber Threats Require Modern Cloud Network Security - SPONSOR CONTENT FROM MICROSOFT X AMD

Harvard Business Review

Sponsor content from Microsoft x AMD.

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