How One Health System Got Rid of Bureaucratic Busywork
Harvard Business Review
SEPTEMBER 26, 2023
Technological progress and new digital products have perennially been relied upon for improving operations. But the truth is, tech can often make bureaucracy worse. Electronic Health Records (EHRs) were hailed as a cure to the inefficiency of paper-based systems. But studies now reveal that doctors spend half of their time managing EHRs and desk work, shortchanging patients and fueling burnout.
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