Mon.Apr 08, 2024

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5 Well-Intentioned Behaviors That Can Hurt Your Team

Harvard Business Review

Most people can spot a toxic leader and connect the dots on why and how they are causing damage. But it’s much harder to recognize when well-intentioned leaders are actually hurting their teams because they aren’t aware of their negative impact, and team members aren’t always comfortable pushing back. If you’re a manager with a strong desire to be helpful to your team, be aware of these five common ways you may inadvertently hurt them despite your best intentions.

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Don’t Blame Technology When Innovation Goes Wrong

Innovation Excellence

GUEST POST from Greg Satell When I speak at conferences, I’ve noticed that people are increasingly asking me about the unintended consequences of technological advance. As our technology becomes almost unimaginably powerful, there is growing apprehension and fear that we will be unable to control what we create. This, of course, isn’t anything new.


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To Succeed with AI, Adopt a Beginner’s Mindset

Harvard Business Review

Times of substantial tech progress and change, like the current AI revolution, create fear and anxiety. This often causes leaders to fall back on their ego and emphasize their expertise, closing their minds and negatively impacting their people and organizations. Instead, leaders need to take on a beginner’s mindset of openness and curiosity. This is not easy.

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What's the Best Advice You Ever Got?


I was recently asked what was the best career advice I ever received. That’s a hard question; I’m blessed to have received a lot of great advice! But, there was one piece, in the first month of my career, that has been foundational. As a young kid right out of college at Bell Labs, my first boss told me to always have 3 slides in my back pocket. These slides should describe The problem I was trying to solve and why it was a problem, Why it was worth solving, and What I needed to solve it.

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Scan to Success: How to Leverage QR Codes for Offline and Online Marketing Power

Speaker: Corey Daugherty, Head of Business Development at Flowcode

Let's explore the transformative power of QR codes in bridging offline and online marketing worlds. 📲 This new webinar featuring Corey Daugherty of Flowcode will dive into how innovative QR technology not only enhances traditional marketing strategies, but also drives meaningful customer engagement and analytics. Register today to gain practical knowledge on using QR codes to increase conversion rates, optimize customer journeys, and ultimately unlock a new realm of marketing potential!

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How to Become a More Empathetic Listener

Harvard Business Review

When the subject of how to be a good listener comes up, psychologists often talk about the value of “perspective-taking” — that is, projecting ourselves into the lives of those we’re listening to. This has been shown to make us grow more generous and less prejudiced toward them, but it’s a flawed way to understand others, because it treats empathy as a solo sport, encouraging listeners simply to try to understand what someone else is going through.

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Twenty-Five Lenses for Reframing Problems to Solve them like a Pro

Rmukesh Gupta

Leaders must understand problems to guide teams effectively. A common mistake is not fully exploring issues. By adopting different perspectives and reframing problems—as suggested by James Gilmore and Stephen Shapiro—we can simplify or broaden our approach, focus on impactful factors, and innovate solutions. Reframing through 25 methods in 5 categories helps identify root issues and leverage various solutions.

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Empathetic AI: Bridging Technology and Humanity

Tullio Siragusa

Empathetic AI: Bridging Technology and Humanity Artificial Intelligence (AI) is rapidly evolving from performing purely mechanical tasks to understanding and interacting with the human emotional landscape. Empathetic AI, or emotional AI, represents a frontier in technology where machines are designed to perceive, learn from, and respond to human emotions.

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Choosing Innovation to Survive and Thrive


Digitally innovative brands often outgrow others when it comes to revenue. While many of the brands will choose to focus digital efforts on improving customer experiences, the most forward thinking are considering opportunities to drive new sources of revenue from digital products. These digitally progressive firms will outperform their competitors and lead their industry.