Expert Interview Series: B.J. Shannon of TINYpulse About the Role Employee Feedback Plays in Idea Management
IdeaScale
APRIL 12, 2017
Shannon joined TINYpulse in June of 2013 as Employee # 1 and now heads up the global Customer Success Team. Employees want to provide feedback, but they have to know that it’s going to result in positive change and not just disappear into a black hole. We caught up with B.J. can be impactful on completion rates.
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