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Expert Interview Series: B.J. Shannon of TINYpulse About the Role Employee Feedback Plays in Idea Management

IdeaScale

Shannon joined TINYpulse in June of 2013 as Employee # 1 and now heads up the global Customer Success Team. We turned traditional engagement surveys and performance reviews on their heads and made them TINYer and more regular. Software programs that collect anonymous employee feedback on a regular basis can do just that.

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Case Study: How to Build a Digital User Experience Monitoring System

Boxes and Arrows

Most software user experience and product management teams have similar questions: How do users feel about our products? First, here’s some context on our company: Qualtrics is the leader in experience management software and offers the Qualtrics Experience Management Platform. How is our product experience changing over time?

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The characteristics of data-driven business model development and how to succeed

The BMI Lab Blog

Facebook , the social network platform, offers a wide variety of user data anonymously to third-party providers and software development companies. Also, given that he has UI/UX competencies, he can take over interviews and validations, but make sure that the general approval of the product is also reviewed.

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