Jeffrey Phillips

MARCH 26, 2024

Many of us who work in the consulting and strategy space often talk about the difficulties in understanding and more importantly, changing a corporate culture. That is, we want the culture to adapt to market needs and changes that everyone can see but inertia keeps the company from making.

Culture 211

Culture Change Leadership Technical Review 211

Daniel Burrus

MAY 8, 2019

In a world of exponential change, legacy technology is trouble. In July 2016, Southwest Airlines canceled 2,300 flights when a router failed, delaying hundreds of thousands of passengers. In November 2015, Orly Airport in Paris was forced to ground planes for several hours when the airport’s weather data management system crashed.

Technology 55

Technology Trends System Data 55

Legacy Innovation Group

APRIL 1, 2019

Apr 04, 2015 | Anthony Mills. Well–conceived, well–designed, and well–delivered customer experiences are the core foundation for achieving the sort of marketplace leadership that has become the hallmark of companies like Amazon, Apple, Disney, Southwest Airlines, and Zappos.

Company 40

Company Design Design Thinking Engagement 40