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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. We transitioned from B2B or B2C to P2P. But what drove this change?

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An Innovation Minute with Gregg Fraley

Gregg Fraley

Qualitative Research in B2B. The message of this edition of An Innovation Minute is simple: Use of qualitative research techniques in business to business companies (B2B) is woefully under-utilized. Qualitative techniques are usable within frameworks like Design Thinking, Agile, Lean, and CPS. Click here to view.

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Digital Technology MoshPit

Gregg Fraley

Chicago, IL, August 1, 2018 — The MoshPit Innovation Service is an innovation project discovery service marketed by GFi (Gregg Fraley Innovation). It’s designed to uncover unlikely, but useful, combinations of technologies, products, services, trends, and insights that lead to breakthrough innovation.

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5 Excuses of companies that don't innovate (and how to overcome them)

Moves the Needle

Most big companies struggle to compete in existing markets. To start, they need to be closer to their customers, be more agile, act bolder. Form a monthly meetup (like a happy hour) for all employees interested in design thinking and lean startup ideas. This means everyone. It means breaking down traditional silos.

LEAN 75
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The Future of Key Accounts Management and Relationships in Consumer Goods – a methodology for change

mjvinnovation

Not to mention the major disruption caused to supply chains, manufacturing lines and different markets across the globe, all with their unique nuances as to how Covid-19 is changing the way of life. A new B2B landscape. So then, how do we stay agile and relevant to our customers and consumers?

Change 52
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5 Excuses of Companies that Don’t Innovate (And How to Overcome Them)

Moves the Needle

Most big companies struggle to compete in existing markets. To start, they need to be closer to their customers, be more agile, act bolder. Form a monthly meetup (like a happy hour) for all employees interested in design thinking and lean startup ideas. This means everyone. It means breaking down traditional silos.

Company 64
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Atelier Louis Zero: Spot, Play, Go,… Zero!

Innovation Excellence

After working in the tourism industry and language training in B2B, she took her nunchaku to shake up the world of innovation! We immerse ourselves into the comprehension of the company, its organization, its market, its users. We also work on SEO, CRM, marketing automation to coordinate the entire digital ecosystem.