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Herb Kelleher's Legacy at Southwest Airlines: 5 Important Lessons

Michael Roberto

Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. What can we learn from Kelleher’s leadership at Southwest? Here are five simple, yet powerful, lessons that come to mind as I reflect on the Kelleher era at the airline: Make tradeoffs.

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How to Write a Team Vision Statement [Template Included]

CMOE

To be the world’s most loved, most efficient, and most profitable airline. Guides strategy and execution: Challenges are inevitable in the workplace. A solid vision statement helps co-workers stay focused on an end-goal and chart a strategy to achieve that goal.

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Using The Both/And Principle To Increase Trust

Daniel Burrus

Grocery stores and pharmacies that have been doing record business during the pandemic have learned that in order to keep employees feeling safe and coming to work, they must put in see-through partitions at checkout and as many touch-free systems as possible. A New Type of Customer Conversion.

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What is Digital Transformation in Business and Why is it Important?

Moves the Needle

Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Leadership Mindset A company’s leaders are paramount in driving the organization forward.

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The Importance of Casting a Wide Net While Innovating

Qmarkets

His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

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The Importance of Casting a Wide Net While Innovating

Qmarkets

His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

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How to Skip Your Biggest Problem (And Still See Results)

Daniel Burrus

Instead, I like to recommend an alternative that may seem a bit outlandish to some, but is a remarkably effective strategy: Take your biggest problem and skip It. . AO Innovation Leadership Starter Pack–Get Yours Today via Amazon. In 2015, United Airlines had to ground a number of flights as a result of computer glitches.

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