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Bitcoin and Blockchain: A Small Glimpse Into Big Digital Disruptions

Daniel Burrus

This sent the banking industry into a tailspin, desperately trying to understand this new concept of a digital currency system, and areas of the government even began to prepare a way to legislate this unfamiliar system. So in banking, the most identifiable Hard Trend in blockchain technology is people’s response to buying Bitcoin.

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Should you welcome or fear disruption

Jeffrey Phillips

I was scanning through my Twitter feed when I came upon a tweet where someone was excitedly welcoming disruption in the financial sector. Strangely, it was from an individual employed in the traditional banking sector. My response is that disruption is something you want to create or anticipate, rather than welcome and react to.

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Preserving and/or Disrupting

Jeffrey Phillips

I'm reading a lot about "disruptive" innovation from firms that I think have a lot to protect and preserve. Can you simultaneously protect and disrupt the same product, segment or market? So what are all of these corporations disrupting? So what is everyone "disrupting"? But in reality GM isn't disrupting anything.

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Open Banking: what it is, how it works and why invest ASAP

mjvinnovation

In this movement, the term Open Banking becomes a promising reality. In this article, we will demystify and simplify the open APIs concept for banks. Keep reading to see what benefits are for banking institutions, their customers and more! The banks’ challenges with Digital Transformation. What is Open Banking.

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What to innovate now

Jeffrey Phillips

From new medical devices to new banking products, to new consumer appliances and more, I've worked on a number of innovation projects in a wide range of industries. Over time, as innovation has matured somewhat, many innovation consultants began to reference Doblin's Ten Types model.

Agile 261
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In a Battle of Online Help vs Face-to-Face Service, the Customer Must Always Win: Part 1

Daniel Burrus

I recently asked Shep Hyken — who I would refer to as the ‘Chief Experience and Amazement Officer’ at his company, Shepherd Presentations — to join me on my program, “ Opportunity Hour Conversations with The Masters ,” on the subject of creating amazing customer service experiences in this digital, transformative world. .

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The Dangers of Legacy Thinking

Daniel Burrus

This is what I refer to as “legacy thinking.” As you probably know, legacy technology refers to old forms of technology that are simply no longer optimal. A more serious example occurred last year when the British bank Tesco shut down online banking after 40,000 accounts were compromised. Legacy Thinking Defined.

Agile 63