Case Study Course Software Review Technical Review 
Boxes and Arrows
FEBRUARY 20, 2018
Most software user experience and product management teams have similar questions: How do users feel about our products? In this case study, we describe our user experience monitoring system at Qualtrics. [1] How is our product experience changing over time? How do users feel about a recent change we’ve made in the product?
Moves the Needle
DECEMBER 20, 2018
As a concept that originated in the ‘90s as a synonym for “digitization,” it has since evolved into the process by which companies update the source code of their people as well as their business. For those of us who have seen countless traditional businesses disrupted, such a lack of diligence is concerning.
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Tim Kastelle
JUNE 2, 2018
Note: this was originally posted on Harvard Business Review Blogs , with terrific editing by Sarah Green Carmichael. So, maybe this structure only works for not-for-profits and software firms with open source platforms? Their software is proprietary. Ok, then, flat structures work for not-for-profits and software startups.
Moves the Needle
DECEMBER 20, 2018
As a concept that originated in the ‘90s as a synonym for “digitization,” it has since evolved into the process by which companies update the source code of their people as well as their business. For those of us who have seen countless traditional businesses disrupted, such a lack of diligence is concerning.
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Boxes and Arrows
MAY 4, 2009
The Balance of Power There are a wide variety of uses for Wikis and a level of interest in using them that’s matched by an extensive range of Wiki software. ” Of course, someone more knowledgeable may notice the problem and fix it … but then again maybe they won’t.
Tim Kastelle
JUNE 2, 2018
Note: this was originally posted on Harvard Business Review Blogs , with terrific editing by Sarah Green Carmichael. So, maybe this structure only works for not-for-profits and software firms with open source platforms? Their software is proprietary. Ok, then, flat structures work for not-for-profits and software startups.
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